FAQs

What should I do if I am having a medical emergency?

If you are having a medical emergency, contact emergency medical services immediately by dialing 911.

What should I do if I think I have ingested something poisonous?

If you think you have ingested something poisonous, contact emergency services immediately. Please dial 911 or contact your local poison control center.

What should I do if my pet has ingested medication?

If you believe your pet may have ingested human or animal medication not intended for consumption by your pet, please contact your veterinarian or local animal poison control hotline.

Whom should I call with a question about my medication?

Please direct all questions regarding your medication to your health care provider.

Where can I find information about the safe storage of medication?

You should follow any storage instructions provided by your healthcare provider, and any written instructions provided with your medication or listed on its packaging. In addition, many government agencies provide information regarding safe storage of medication. Possible sources include the National Institutes of Health’s information page and the CDC’s information page.

Can I flush my medication down the toilet?

Do not flush drugs down the toilet unless the information on the label, package or package insert specifically instructs you to do so.  Some areas prohibit the disposal of medications down the toilet or sink.

Should I remove my personal information before disposing of my medication?

Please remove all personal and identifying information from your medication labels and/or its packaging before disposal.

Where else can I find information about the safe disposal of expired or unwanted medicines?

Several government agencies provide information regarding safe disposal of medication. Please refer to the FDA’s website for more information: "Consumer Updates: How to Dispose of Unused Medicines."

I have a question not answered by this website. Is there someone at MED-Project I can contact with a question?

Pharmacies and Law Enforcement Offices

If you are a retail pharmacy, hospital/clinic pharmacy or law enforcement agency interested in hosting a drop-box , contact:Dr. Victoria Travis, PharmD, MBAProgram DirectorMED-Project LLCPhone: (844) 677-6532Fax: (510) 686-8837Email: victoria@med-project.org

Drug Producers

If you are drug producer interested in participating in a MED-Project stewardship plan contact:Phone: (202) 495-3131Email: compliance@med-project.org

What is recommended for safe disposal of expired or unwanted medicine?

The following disposal options and sequence should be considered when disposing of unwanted medicine:

Check the Package: If there are any specific instructions for disposal on the label, package or package insert, please follow those instructions.

  1. Do not flush drugs down the toilet unless the information on the package specifically instructs you to do so.

Convenient Kiosks: Community drug take-back locations at local law enforcement agencies and pharmacies allow residents to bring expired or unwanted medicines to a convenient, centralized location for proper disposal.

Take-Back Events: Local take-back events may be sponsored in your area, and offer residents a free and convenient way to dispose of expired or unwanted medicines.

In-Home Disposal: If no disposal instructions are given on the prescription drug labeling and no take-back program is available in your area, throw the drugs in the household trash following these steps.

  1. Remove them from their original containers and mix them with an undesirable substance, such as used coffee grounds or kitty litter (this makes the drug less appealing to children and pets, and unrecognizable to people who may intentionally go through the trash seeking drugs).
  2. Place the mixture in a sealable bag, empty can, or other container to prevent the drug from leaking or breaking out of a garbage bag.1
1 http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm, page last updated May 9, 2017.