FAQs

What should I do if I am having a medical emergency?

If you are having a medical emergency, contact emergency medical services immediately by dialing 911.

What should I do if I think I have ingested something poisonous?

If you think you have ingested something poisonous, contact emergency services immediately. Please dial 911 or contact your local poison control center.

What should I do if my pet has ingested medication?

If you believe your pet may have ingested human or animal medication not intended for consumption by your pet, please contact your veterinarian or local animal poison control hotline.

Whom should I call with a question about my medication?

Please direct all questions regarding your medication to your health care provider.

Where can I find information about the safe storage of medication?

You should follow any storage instructions provided by your healthcare provider, and any written instructions provided with your medication or listed on its packaging. In addition, many government agencies provide information regarding safe storage of medication. Possible sources include the National Institutes of Health’s information page and the CDC’s information page.

Can I flush my medication down the toilet?

Do not flush drugs down the toilet unless the information on the label, package or package insert specifically instructs you to do so.  Some areas prohibit the disposal of medications down the toilet or sink.

Should I remove my personal information before disposing of my medication?

Please remove all personal and identifying information from your medication labels and/or its packaging before disposal.

Where else can I find information about the safe disposal of expired or unwanted medicines?

Several government agencies provide information regarding safe disposal of medication. Please refer to the FDA’s website for more information: "Consumer Updates: How to Dispose of Unused Medicines."

I have a question not answered by this website. Is there someone at MED-Project I can contact with a question?

Pharmacies and Law Enforcement Offices

If you are a retail pharmacy, hospital/clinic pharmacy or law enforcement agency interested in hosting a drop-box , contact:Dr. Victoria Travis, PharmD, MBAProgram DirectorMED-Project LLCPhone: (844) 677-6532Fax: (510) 686-8837Email: victoria@med-project.org

Drug Producers

If you are drug producer interested in participating in a MED-Project stewardship plan contact:Phone: (202) 495-3131Email: compliance@med-project.org