Web Site and Call Center Privacy Term and Conditions for Residents

MED-Project considers your privacy important. This MED-Project Public Privacy Policy Disclosure Statement describes how your personal information is collected, used, and shared when you visit medproject.org (the “Site”). The Site is owned and controlled by:

MED-Project, LLC
1800 M Street NW, Suite 400
Washington, D.C. 20036

The following disclosures identify our information gathering and usage practices.

Personal Information We Collect and Why

When you visit the Site, we automatically collect information about your device including web browser information, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer. Cookies often include an anonymous unique identifier. For more information about cookies please visit http://www.allaboutcookies.org.
  2. “Log Files” track actions occurring on the Site and collect data, including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  3. “Web Beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you log in to our Site, request or attempt to request an envelope, or call our call center about an envelope, we collect certain other information about you. That includes your name, your address, and the type of envelope you need. Consequentially, we also collect:

  • Date of your order
  • Envelope tracking numbers
  • Shipment dates
  • Envelope-received dates
  • Information about the contents of the envelope for destruction.

For purposes of this Policy, the above information is referred to as “Order Information”.

“Personal Information” referred to in this Privacy Policy includes both Device Information and Order Information.

How We Use Your Personal Information

Device Information we collect is used to improve and optimize our Site. For example, Device Information can help us generate analytics about how our customers browse and interact with the Site and allow us to determine the success of our marketing and advertising campaigns. We use Device Information to screen for potential risk and fraud (for example, your IP address).

Order Information we collect is used to fulfill any orders placed through the Site, including arranging for shipping, providing you with invoices and/or order confirmations, and providing you with tracking information.

Order Information is used to:

  • Communicate with you;
  • Send you return mailers for unwanted medications or sharps you wish to dispose of that are covered by our program;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our services.

How We Share Your Personal Information

We may share your Personal Information with third parties to provide our services to you and to run our business. We may share Personal Information with third parties from the following categories:

  • State and County Governmental entities, such as the Department of Health;
  • Pharmaceutical Companies; and
  • Operations Fulfillment Vendors: Please contact us for additional information:

We will share your Personal information, as required to comply with applicable state, local, or federal laws and regulations. For example, we may share your information to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to otherwise protect our rights and interests.

How We Store Your Personal Information

MED-Project stores your Personal Information carefully and with due consideration. We encrypt and store Personal Information on a secured, centrally managed cloud-based server.

Changes to this Policy

MED-Project reserves the right to update this Policy from time to time to reflect changes to our practices, or as required by law. MED-Project accepts your continued use of the Site after any changes are made as your agreement and consent to the changes regarding this Policy.

Contact Us

For more information about our Privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail using the details provided below:

MED-Project, LLC
1800 M Street NW, Suite 400
Washington, D.C. 20036